Privacy Policy
At DME Chip, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our performance tuning products and services.
Information We Collect
When you use our website, we may collect the following types of information:
- Name and contact details (such as email, phone number)
- Vehicle-related information you provide (car model, engine type, etc.)
- Messages or inquiries sent through contact forms or WhatsApp
- Basic technical data (IP address, browser type, device information)
We only collect information that is necessary to provide better service and customer support.
How We Use Your Information
We use your information to:
- Respond to your inquiries about DME Chip performance units
- Provide product recommendations based on your vehicle
- Improve website performance and user experience
- Send updates, offers, or service-related messages (only if you agree)
We do not sell or rent your personal data to any third parties.
Product & Technical Information Disclaimer
Our website may contain technical and performance-related explanations about ECU tuning, including:
- Plug & Play DME Chip systems
- 3D mapping engine optimization
- Horsepower and torque improvement (20%–50%)
- Compatibility with different fuel types (RON 95, 97, 98)
These descriptions are for educational and informational purposes only. Actual performance may vary depending on vehicle condition, fuel quality, and driving environment.
Cookies & Tracking
We may use cookies to:
- Improve website loading speed
- Understand visitor behavior
- Enhance SEO performance
- Remember user preferences
You can disable cookies anytime in your browser settings.
Data Protection
We take reasonable steps to protect your personal information from:
- Unauthorized access
- Data loss
- Misuse or modification
However, no online system is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use trusted third-party tools such as:
- Analytics tools (to understand website traffic)
- Messaging platforms (WhatsApp, email providers)
These services only process data required for their function and follow their own privacy policies.
Your Rights
You have the right to:
- Request access to your personal data
- Ask for correction or deletion of your information
- Withdraw consent for marketing messages
To exercise these rights, you can contact us anytime.
Data Retention
We keep your information only as long as needed to:
- Provide customer support
- Maintain service records
- Comply with legal obligations
External Links
Our website may include links to other websites. We are not responsible for the privacy practices or content of those external sites.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
DME Chip Support
Enquiry : https://dmechip.com/contact-us/
Email: [email protected]
Phone/WhatsApp: +60175933083